Registration FAQ

Here you can find answers to the most frequently asked questions about registration. If you cannot find what you are looking for, or if you have any other concerns about registering for the EAU21 Virtual Congress please contact the EAU Registrations Department.

How can I register for the EAU21 Virtual Congress?
Only online registrations will be accepted for the EAU21 Virtual Congress. Register with a personal MyEAU account at If you don’t have an account you can create one for free. No need to be an EAU member!

Why do I need to sign up (create a MyEAU account)?
You need to sign up using your own private or business address details and your own email address in order to receive your registration confirmation and invoice. Once you have done this, you can start the online registration process. If you sign up using other details than yours, we are not able to process your registration.

I am an EAU Member. While making an online registration, I was notified that my membership fees are due. What should I do?
To qualify for the EAU member registration fee you need to have paid your membership fees up to and including 2021. Please contact the Membership Department of the EAU before proceeding with your congress registration.

I would like to register a group of delegates, what information do I provide?
We require the following details for each participant:

  1. First name and last name
  2. Home or business address
  3. E-mail address

IMPORTANT: Please note that the address details cannot be the same for all delegates. If the information provided is incomplete, redundant or incorrectly filled, your registration will not be processed.

Are there any reduced fees? 
Yes. We offer reductions to all EAU members. If you wish to know more or apply for an EAU membership, please visit the official EAU website.

Can I cancel my registration for the EAU21 Virtual Congress?
Yes. Please inform your contact person or send an email to the EAU Registrations Department that you want to cancel your registration. For more information about cancellation fees and conditions, click here.

How can I register for an ESU course if my online registration is already completed?
As soon as the ESU courses are online available you can add courses to your completed registration. Please log-in and click on the ‘book extras button in order to register for the ESU course. You can make the payment online by credit card. Please note that this option is only available for those with an individual registration. Those who are registered by a third party can send an e-mail to the EAU Registrations Department. In your e-mail, please include your contact details and which course you want to register for. The ESU course (if still available) will be included in your registration by the registration staff and a new invoice will be sent to you by e-mail.

As a nurse, how can I get access to the EAU21 Virtual Congress?
Nurses and EAUN Members registered for the Virtual EAUN21 Meeting are automatically registered for EAU21. Registration for EAU21 only is not possible.
Information on registration is available on the EAUN21 website:

Can I add more delegates after the registration has already been finalised?
Yes. If you want to add more delegates to a finalised registration, please click here to send us an e-mail.

Can I make a name change to my registration?
Yes, only for group registrations. If you want to change a name in a finalised registration, please click here to send us an e-mail.

How can I register an accompanying person?
Due to changes in the pharmaceutical industry code of conduct, we are no longer able to provide access to our congresses for accompanying persons. The congresses are only accessible to certified healthcare professionals, associated press, industry representatives and other stakeholders in the science, management and prevention of urology.

What are the terms & conditions?
Please download here the terms & conditions for the EAU21 Virtual Congress